Customer Support
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Frequently Asked Questions
Find quick answers to common questions
How do I reset my password?
Go to the login page and click "Forgot Password". Follow the email instructions sent to reset your password.
How do I add funds to my wallet?
Navigate to the wallet section and click "Add Funds". We accept credit/debit cards and various payment methods.
When are the live bingo games?
Live games are held daily at 3PM and 8PM EST. Check the events calendar for special game times.
How are winners verified?
Our system automatically verifies winning bingo patterns. For large prizes, additional verification may be required.
Can I play on mobile devices?
Yes! Our platform is fully responsive and works on all smartphones and tablets with no app download required.
How do I claim my prizes?
Prizes are automatically credited to your wallet. For physical prizes, you'll receive instructions via email.